Holiday Fun!

Hope all your holidays are going well.  Aside from another DME episode, we're doing fine.

I'm trying out the ResMed Activa soft gel mask cushions.  At first they didn't seem like much of an improvement over the standard Activa cushion (those transparent ones that puff up and seal against your face).

After a few months, I'm starting to like the new soft gels.  I'm a terrible side sleeper and the soft gels seem to stay on better when the side of my face is pressed into the pillow.  The standard ones are good, too, because they kind of slew to the side.

The gels have a narrower side profile so they don't push against the pillow quite as much.  They don't balloon up like the standard cushions so they feel more compact against your face.

Everybody has their own favorite mask but I've been using the Activa for a few years now and it works good for me.

NEW CPAP e-book available for free download!

The new e-book "Fun with CPAP!" is available for a short time as a free download for CPAP users willing to give me some feedback on this "beta" version.

It's about 40 pages, illustrated and will take about an hour to read and couple of minutes to feed back your impressions.  It's intended for those who are new to CPAP and may be having a hard time getting into all the fun and excitement of CPAP use.

To download the pdf file, go to www.cpapfun.com.

Feedback has already been coming in and is very much appreciated.

Yours,
CPAP Fun!

Gotta love DMEs

DMEs:  you gotta love 'em.  I learned about a ResMed Comfort Gel mask cushion that would fit my Activa LT mask and I wanted to try it out.  So I went down to my local DME to check it out.  They had one to look at; it turns out they don't stock the cushion but they could order it.  It hadn't been on the market long enough:  only a year.  Seems like in most businesses a year would be long enough to stock a "new" item.

Being patient,  I ordered it and waited.  Sure enough, a few days later I got a package from my DME.  What's inside?  A Comfort Gel cushion?  No.  I got an Activa LT mask, headgear (extra charge) and filters.  Not at all what I ordered.

I called them and they said they would send the Comfort Gel cushion by FedEx and it would arrive in two days.  Meanwhile, I would return the erroneous shipment to the local office.

Just to be on the cautious side, I held on to the wrong shipment until the new shipment arrived, just in case they sent me the wrong item again.  Good thing I did since this time they sent me an Activa LT cushion (at least they got the size right).  I saved myself an extra trip to the DME.

So now I have two wrong shipments to return.  I wonder if I'll ever get the cushion I want?

Looking back, I think I've received the correct item from the DME about 50 percent of the time.  Why do DMEs have so much more trouble filling orders than other people who sell things and ship them?  I don't think I've ever received an incorrect shipment from any other business I've patronized.

Anybody have better luck?